Payment policy
At Closet Update, we are committed to providing you with a safe and convenient shopping experience. This Payment Policy outlines the payment methods we accept, how transactions are processed, and important details regarding billing.
Accepted Payment Methods
We accept the following secure payment options:
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Visa
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Mastercard
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American Express
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JCB
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Discover
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Diners Club
All payments are processed in U.S. Dollars (USD).
Payment Processing
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Payment is required at the time of purchase.
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Once your order is placed, your payment will be authorized and charged to the selected payment method.
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You will receive an order confirmation email once your transaction is successfully completed.
Security of Payments
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All transactions are encrypted and processed through trusted third-party payment gateways to ensure maximum security.
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Closet Update does not store or have access to your complete credit card details.
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We monitor all transactions for fraudulent activity. If suspicious activity is detected, we may cancel the order or request additional verification.
Billing Information
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You agree to provide accurate, current, and complete billing details when making a purchase.
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If your billing information is incorrect or cannot be verified, we reserve the right to delay or cancel your order.
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Any additional fees or charges imposed by your bank or card issuer are your responsibility.
Order Confirmation
Once payment has been successfully processed:
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You will receive an order confirmation email with details of your purchase.
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Orders will then proceed to processing, which typically takes 1–3 business days before shipment.
Refunds for Returned Orders
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If your order is eligible for a return, refunds will be issued to the original payment method used during checkout.
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Refunds are processed within 7 business days after the returned item is received and inspected.
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Depending on your bank or card issuer, additional time may be required for the funds to appear in your account.
Contact Information
If you have any questions regarding our Payment Policy or need assistance with a transaction, please contact us:
Closet Update
Address: 222 NW Lincoln Ave, Portland, IN 47371, United States
Phone: +1 260-726-6190
Email: help@closet-update.com
Business Days: Tuesday – Saturday
Business Hours: 10:00 AM – 05:00 PM